You have decided to post a video or reel on Instagram but, you are unable to post it because of the error prompt “We’re sorry, but there was a problem posting your video. Please try again” with “video can’t be posted” written on the top of the error popup.
Most of the time this error can’t go away and it gets stuck on the home page of the Instagram app. If you are going through the same error then this post will teach you how to fix “video can’t be posted” error on Instagram.
Why I Cannot Post A Video On Instagram?
Several reasons can be responsible for the Instagram error “video can’t be posted”.
Some of the causes for this error message are as follows:
- If your Internet connection is slow.
- When the cache data of the Instagram app gets corrupted.
- When there are bugs on your phone or the app.
- If the server of Instagram is down.
- When your Instagram account is disabled/blocked/banned.
- If the video format is not supported by Instagram.
- When you are using an outdated Instagram app.
- If your Instagram video content is violating Instagram’s community guidelines or terms.
How To Fix Error “Video can’t be posted” On Instagram
To solve the error prompt video can’t be posted on Instagram, you need to follow the solutions provided below until you are able to solve this issue.
- Method 1: Turn Off & On Internet Connection
- Method 2: Update Instagram App
- Method 3: Check Server Status Of Instagram
- Method 4: Restart The Device & App
- Method 5: Clear Instagram App Cache
- Method 6: Log Out And Re-login To Instagram
- Method 7: Charge Your Device
- Method 8: Uninstall And Re-install Instagram
- Method 9: Check Video Format
- Method 10: Downgrade Instagram Version
- Method 11: Try To Post Video Via P
- Method 12: Use Another Smartphone
- Method 13: Report To Instagram
Method 1: Turn Off & On Internet Connection
Your internet connection speed is essential for posting videos on Instagram.
If the speed is slow then you should turn off mobile data and then turn it on again.
If you are using Wi-Fi then unplug it from the power socket and then plug it again.
And if you are far away from the router then you should come close to it and then try to post the video or reel.
Also Read: Fix “Checkpoint Required” Error on Instagram
Method 2: Update Instagram App
The older version of Instagram could have bugs that may be the reason why you can’t post videos on Instagram.
Hence, look for the latest update as the new update fixes the bugs and adds new features which will help you to solve this issue.
So, to update the Instagram app on Android, you need to open the Google Play Store app and then enter the app’s name in the search box. If you get the Update button, hit it to install the latest update.
On iOS, open the App Store app and then enter Instagram in the search bar situated at the top of the screen. Then tap on the Update button.
Method 3: Check Server Status Of Instagram
If the Instagram server or app status is down then also you can face problems in posting a video on Instagram’s story.
So, to check the Instagram app status, go to the downdetector site and see if it is down or not.
You can also check this through X (formerly Twitter). For this enter “Instagram down” in the search bar or the issue you are facing right now i.e. “video can’t be posted”.
If you find it down then just stop following the next solutions and wait for 1-2 days for it to back up.
Method 4: Restart The Device & App
As I have told some bugs or malware on your smartphone or Instagram app can also cause this error prompt.
That’s why you are suggested to restart your device and app.
To restart your smartphone follow the same steps that you used to restart your mobile.
To restart the Instagram application, close it and remove it from the background.
After this, open it again and check whether you are able to post a video or not.
Method 5: Clear Instagram App Cache
Like all apps, Instagram app also creates cache files in your smartphone so that it will do the search operations quickly. However, these cache files can interrupt the app to work properly.
Hence, you should clear the cache of Instagarm to fix the video not uploading issue on Instagram.
Follow the provided steps to clear the cache of the Instagram application:
Step 1: On your phone open the Settings app.
Step 2: Then go to Apps and choose Instagram.
Step 3: After this, tap on Storage usage.
Step 4: At last, hit on Clear cache.
If you are an iOS device (iPhone, iPad, or iPod touch) user then you need to go to Settings > General. Then select iPhone storage and then tap on Instagram. Next, hit on Offload App button.
You can also clear the search history on iOS to solve this issue. For this open the Instagram app and hit on your profile. Then tap on Settings > Security and then select Clear Search History.
Also Read: [16 Methods] Fix Instagram “Oops, an error occurred”
Method 6: Log Out And Re-login To Instagram
If you have logged your Instagram account into multiple devices then you can face problems in posting a video just because of the account security protection.
Therefore, you should first log out from your account and then go through a security checkup to log into your account again.
Here are the steps to log out from your Instagram account:
- Open the Instagram app.
- Next, tap on your profile situated at the bottom right corner of the screen.
- After this, tap on 3 horizontal lines.
- Tap on “Settings and privacy”.
- Now, scroll down until you reach the “Log out” option, tap on it, and re-login to it.
Method 7: Charge Your Device
If your smartphone has a low battery then your video can get stuck while uploading it.
It happens because the battery drain can decrease your device’s performance.
Hence, you should check the battery of your mobile, and if it is low then charge it to start uploading the video.
Method 8: Uninstall And Re-install Instagram
It might be possible that the current version of Instagram has some bugs and to fix this error you can uninstall the app and then install it again.
To uninstall/delete it, simply go to Settings > Apps > All Apps. Then search Instagram and then, hit on Uninstall.
Once it gets deleted, open the Google Play Store or App Store app on your phone. Then enter the name of the app in the search box and tap on the Install button beside the app.
Method 9: Check Video Format
If the video that you are trying to upload doesn’t meet the needed format then it will not get uploaded.
To post it, you need to change the format of the selected video and then upload it.
Below are the video format requirements:
Video Format Requirements For Instagram Story:
- Video resolution: 1080×1920 for 9:16
- Video length: The maximum length is 15 seconds
- Video size: Maximum 4GB
- Audio codec: AAC
- Video codec: H.264, H.265
- Video container: MP4, MOV
- Frame rate: 30 FPS or below
Video Format Requirements For Instagram Feed:
Video resolution: 600×600 for 1:1, 720×480 for 16:9, 600×750 for 4:5, 600×315 for 1.91:1
Video length: The maximum length is 60 seconds
Video size: Maximum 4GB
Frame rate: Maximum 30 FPS
Audio codec: AAC
Video codec: H.264, H.265
Video container: MP4, MOV
Also Read: [Fixed] “Couldn’t load image. Tap to retry.” Error On Instagram
Method 10: Downgrade Instagram Version
If the recent version of Instagram has some issues then you can download an older version of it. This method will only work for Android users.
Step 1: Go to https://instagram.en.uptodown.com/android/versions.
Step 2: Then download an older version from there.
Step 3: Once, you downloaded and installed it then try to post the video again.
Method 11: Try To Post Video Via PC
If you are not able to post a reel or video through the app on your phone then you can try posting videos using the Instagram website on your laptop.
So, simply run instagram.com on any browser of your computer and then log in to it if you haven’t already. After this, post the video.
Method 12: Use Another Smartphone
You can fix the Instagram video upload fail issue by uploading the video using another smartphone.
We suggest doing this because sometimes the same device may have uploading issue which might not occur on another device.
If you can easily post the video from another handset then it indicates that the app is having some issue with the previous phone model.
Also Read: Fix Instagram Error “Couldn’t Post Comment. Tap To Retry”
Method 13: Report To Instagram
If there is not any problem with your side then lastly you should report the video can’t be posted issue to Instagram.
To report the issue, you need to follow the below steps:
Step 1: Open the Instagram app on your phone.
Step 2: Tap on your profile icon situated at the bottom right corner of the screen.
Step 3: Next, hit on 3 horizontal lines and then on “Settings & Privacy” option.
Step 4: Scroll down and hit on “Help” option.
Step 5: Tap on Report a problem option.
Step 6: Lastly, report the issue by shaking your phone or by describing the issue.
Related FAQs
If your post violates Instagram’s guidelines then you will get an error while posting on Instagram.
You can remove the error prompt “video can’t be posted” by following the below methods: • If you have enabled the dark theme then you should change it to the light theme so that the close sign will be visible to you. • You can tap and hold the post. Doing this will show you the pop-up “Discarded Post” option. Simply hit on it. • You can tap on the right of the error prompt and you will see an option to delete the post. • Uninstalling and reinstalling the Instagram app can also remove this notification.
Several causes can be responsible for not posting videos to your Instagram story. Some of them are listed below: 1. Poor internet connection. 2. Outdated OS and the Instagram application. 3. When the Instagram server is down. 4. Corrupted cache data. 5. The video format is not supported by Instagram. 6. If the video is breaking Instagram’s rules and guidelines.
Here are some of the ways that you can try to fix can’t upload videos to Instagram stories: • Decrease the size of the video. • Update the Instagram app. • Turn off and on your internet connection. • Restart your device. • Change the format of the video. • Log out from Instagram and re-login to it again. • Clear the temporary cache of the app. Why Am I Getting Error While Posting On Instagram?
How Can I Remove The Notification “Video can’t be posted” On Instagram?
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Sum Up
Instagram is a convenient platform that allows you to upload pictures and videos.
However, sometimes the video doesn’t get posted on Instagram and you do not get any option to remove it.
And it becomes a frustrating issue for you. But you don’t need to get frustrated or worry about it as the above-listed methods will help you to fix “Video can’t be posted” error on Instagram.
If the above-discussed methods helped you then don’t hesitate to share this article with others.