You were using Instagram and suddenly you receive an “Oops, an error occurred” message and due to this your activity gets interrupted.
You don’t know why it has happened and how you can solve it. Just Keep Calm! This guide is here to help you. Here, you will get 16 easy and proven methods to fix “Oops, an error occurred” on Instagram.
Before, you know the solutions how to solve this error, it is important to know What this error is and the causes of why you encounter “Oops, an error occurred” on the Instagram web.
What Is “Oops an error occurred” On Instagram?
Oops, an error occurred is an Instagram error that generally occurs when users try to log in to their account on a browser or app.
It also shows the error message when you try to post a video/photo, or comment or like on any post.
When you try to log in to Instagram with a new device like a new smartphone, or a new computer then this time you can also face this problem.
Why Is Instagram Saying “Oops An Error Occurred”?
When you receive any error on the Instagram app or web version of Instagram then there are many factors that can be responsible for it. Here we have collected some of the common reasons:
- When the internet connection is not stable.
- If the Instagram server is down.
- Corrupted cookies and Cache of the browser can also lead to this error.
- When your account is banned by Instagram.
- Corrupt installation of the Instagram app can also lead to this error popup.
- If you have violated Instagram’s Terms and Service or its guideline.
- When you didn’t send the verification code to Instagram.
- Temporarily bugs in your device also trigger this error.
- When you are using an outdated Instagram app or browser (if you are accessing Instagram through a browser).
- If your Instagram account is being hacked by some cyber attackers.
How To Fix “Oops, an error occurred” On Instagram
You have 16 different ways to fix Instagram oops an error occurred issue. Here are all –
- Method 1: Ensure You’ve a Stable Internet Connection
- Method 2: Check the Status Of Instagram
- Method 3: Restart Your Device
- Method 4: Update Instagram App
- Method 5: Install the Latest OS Version
- Method 6: Use Another Browser Or Phone
- Method 7: Clear Cache & Data Of Instagram App
- Method 8: Login Via Incognito Mode Of Any Browser
- Method 9: Reset Instagram Password
- Method 10: Change Your IP Address
- Method 11: Reinstall Instagram App
- Method 12: Login Via Facebook Page
- Method 13: Log Out All Other Instagram Accounts
- Method 14: Switch To Instagram Web Or Vice Versa
- Method 15: Report The Error
- Method 16: Contact Instagram Customer Support
Method 1: Ensure You’ve a Stable Internet Connection
To run Instagram properly you must have a stable internet connection, and when you don’t have it then you can get the error message “Oops an error occurred”.
Therefore, you should first check the internet connection by running a speed test on a web browser like Google Chrome. If you found it slow then you can simply enable and disable Airplane mode.
You can also switch to Wi-Fi if you are using mobile data and vice versa.
Method 2: Check the Status Of Instagram
Sometimes the server of Instagram goes down and due to this you face various issues including Oops an error occurred.
In this situation, you can visit Instagram’s official Twitter handle page or run downdetector website. Here, if you found it down then you need to wait until it gets fixed.
Method 3: Restart Your Device
If there are some bugs on your smartphone or computer (on which you are using Instagram) then restarting it can solve the problem.
So, whether it is a smartphone or PC, simply turn it off and then on again. After this, open Instagram again and see if the issue is resolved or not.
Related Read: [Fixed] “Couldn’t load image. Tap to retry.” Error On Instagram
Method 4: Update Instagram App
If you are using the Instagram app then you should check the pending update for it.
For this, you need to open the Google Play Store or App Store and then go to the search tab, and enter the name of the app. If you get the Update button next to the app then tap on it. But if you find the Open button then it indicates that the app is running on the latest version.
Method 5: Install the Latest OS Version
There are some cases where this problem arises due to outdated operating system. Hence, you are recommended to update your smartphone or computer to the latest version.
Method 6: Use Another Browser Or Phone
If you are using Instagram web then you should try another browser (for example, if you’re using Google Chrome browser then you should switch to Firefox, Safari, etc.) as it might be possible that there is some issue with the current browser that you are using.
Also, you can try another mobile to use Instagram. If it is working fine on another phone then it means that there is some problem in your recent handset.
Method 7: Clear Cache & Data Of Instagram App
The cache and data of the app can also get corrupted and cause this error prompt on your device.
So, you should clear the cache and data of the Instagram app. Below learn how to do this:
Step 1: Open the Settings application on your phone.
Step 2: Then go to Apps and select Instagram from there.
Step 3: After this, tap on Storage Usage.
Step 4: At last, hit on Clear data and then on the Clear cache button.
Method 8: Login Via Incognito Mode Of Any Browser
If the web browser’s cache and cookies are corrupted or if the browser extension is interfering with the web version of Instagram then you will get an error message saying “Oops, an error occurred”.
Therefore, you are suggested to sign in to Instagram via the in-private or incognito mode of the browser.
Here, we are providing the steps for the Chrome browser.
- Run the Google Chrome browser and then hit on 3 vertical dots.
- Then tap on New Incognito Window option and then run instagram.com.
- Now, login to it by filling details and then follow the on-screen steps to complete the login process.
- Once you are successfully logged in, check you are able to access your Instagram without the error “Oops an error occurred”.
Related Read: Fix Instagram Error “Couldn’t Post Comment. Tap To Retry”
Method 9: Reset Instagram Password
If you face this issue while signing into your Instagram account then you should change your password. After doing this, try to log in to your account to see if the error is occurring or not.
Below, follow the steps to reset the password of your Instagram account:
- Open the Instagram app on your phone.
- Then enter your username.
- Choose Forget password
- After this, input your new password and confirm, enter it again.
- Now, you will get a verification code via SMS or mail. Enter that code.
That’s It!
Method 10: Change Your IP Address
If you use VPN while connecting to Instagram then you will also face this error as it is sensitive to such action.
When you log in to it with different IP addresses then it can ban you due to suspicious activities.
So, if you use a VPN while accessing Instagram then you need to turn it off and then try again.
Method 11: Reinstall Instagram App
You can try uninstalling and reinstalling the Instagram mobile application as this can also resolve the error.
To uninstall it, simply open Google Play Store or App Store and enter the name of the app in the search bar, and hit on Uninstall button.
When it gets deleted, open the App Store/Play Store app again and type the name of the app in the search bar and hit on the Install button to download and install it again.
Method 12: Login Via Facebook Page
If you have linked your Instagram account to a Facebook account then you can try to log in to your IG profile with it as it can also solve this issue.
All you need to do is, open the linked FB page and then open the Instagram tab and hit on your nickname. Now, you will be redirected to your Instagram account.
Method 13: Log Out All Other Instagram Accounts
If still Instagram keeps saying an error occurred then you can simply log out of all other accounts and then check whether the problem is fixed or not.
To log out of other accounts, follow the below-mentioned steps:
Step 1: Open the Instagram mobile app.
Step 2: Hit on your profile icon at the bottom right of the screen.
Step 3: Next, tap on 3 horizontal lines and then on Settings and privacy option.
Step 4: Scroll down to the bottom of the screen and below the Login section, you will get the option to log out of your account.
Step 5: Now, just log out of all the other accounts and then reopen the application and the issue will be solved.
Method 14: Switch To Instagram Web Or Vice Versa
If you are using Instagram web on your computer or smartphone then you should switch to Instagram application or vice versa. Doing this can also fix Instagram login error.
Related Read: [13 Solutions] Fix “No valid QR code detected” On WhatsApp
Method 15: Report The Error
You can fix Instagram when it says Oops error by reporting the problem to the app’s developer.
Below, follow the instruction to do the same:
Step 1: Open the Instagram application and hit on your profile icon.
Step 2: Then tap on Settings and privacy.
Step 3: Now, you need to scroll down and tap on the Help option.
Step 4: Next, hit on Report a Problem.
Step 5: Now, you can report the issue just by shaking your phone or you can write and explain the issue briefly and upload the image or screenshot of the problem.
Step 6: Once you complete it, tap on Send button.
Method 16: Contact Instagram Customer Support
If still “Oops. An error occurs” and a blank page appears then you need to contact the Instagram customer support team.
If you don’t know how to contact the support team of Instagram then below learn to do this.
You can either send an email to the Instagram support team or call them. If you want to send an email then send it to support@instagram.com address. Or if you wish to call then call at 650-543-4800.
Sum Up
I know it really frustrates you when you receive the “Oops, an error occurred” issue on Instagram while uploading a post or logging into Instagram.
But, now you don’t as the above-discussed 16 methods will help you to fix Instagram “Oops an error occurred” issue. And after this, you can easily access Instagram.