Fix Facebook “Marketplace Isn’t Available to You” Issue

 

Is the Facebook error “Marketplace Isn’t Available to You” occurring on your smartphone?

If so, then fear not as this article is going to show you some methods to fix Facebook “Marketplace isn’t available to you” issue. These were simple yet working solutions to solve this Facebook marketplace problem.

Additionally, I’ll explain what is Facebook Marketplace, why this error occurs, and how to ensure it never happens again. Ready?

What Is Facebook Marketplace?

Facebook Marketplace is an ad section of the social network that allows its users to sell, buy, and trade items within their local communities.

This is a good place to buy or sell stuff. However, users encounter different types of errors while using Marketplace like –

• “Marketplace isn’t available to you”.
• “You can’t access Marketplace at this time”.
• “Cannot connect to Marketplace”.

If you are getting the first error from these three then it is necessary to know why your stuff isn’t selling on Facebook marketplace.

Why Does The “Marketplace Isn’t Available to You” Error Occur on Facebook?

Here are some of the reasons why Facebook Marketplace isn’t available to you:

• When your Facebook account is not old enough as the newly created FB account is not allowed to access the marketplace feature.
• You will get this error when you don’t fulfill the eligibility requirements.
• If the Facebook app is not running on the latest version then it can create this issue.
• There are some countries and regions where the marketplace is not available and maybe you belong to that country or recently moved to that region.
• To use this feature you must be an adult.
• Different country has different age limits for this. If you are living in the United States then you must be 18 years old and for Thailand, you must be 20 years old.
• Facebook Marketplace doesn’t support all the languages yet. So, if you are using a language that is not supported by it then also you will get this error.
• If you have violated Facebook community guidelines.

Ways To Fix “Marketplace Isn’t Available to You” Error On Facebook

Way 1: Check Facebook Marketplace Eligibility Requirements

The main reason for this error could be not meeting FB eligibility requirements. So, to access this feature you must ensure that you are not neglecting any eligibility requirements.

There are a few things you need to check and they are – your age is 18 or above, your country or language is supported by Facebook, and your account must be older.

If you fulfill all these requirements but still the error is not solved then move to the next solution.

Also Read: Can’t Unsend Message On Messenger? Here What To Do!

Way 2: Change Your DOB

As I have mentioned above, to access the Marketplace in Facebook you must be 18 years old in some countries and 20 in other countries.

So, if your date of birth (DOB) is below 21 then change it.

Here are the steps that you need to follow to change your DOB:

Step 1: On your smartphone, open the Facebook application.

Step 2: Then hit on the menu icon.

Step 3: Next, go to Settings & Privacy > Settings > See more in Accounts Centre.

Step 4: Now, tap on Account settings > Personal details > Date of birth.

Step 5: Edit it to 21 years old or above.

Step 6: Once, you complete the above steps wait for 1-2 days and then again try to access Facebook Marketplace.

Way 3: Install Latest Update For Facebook

If you are using an outdated version of the Facebook application then also you will face this problem.

So, it is important to keep the app updated to enjoy every feature of any app without any issues.

Below are the instructions to update the Facebook app:

For Android:

Step 1: Open the Google Play Store app.

Step 2: Then hit on your profile icon.

Step 3: Select the “Manage apps & device” option.

Step 4: Then, go to the update section and look for the Facebook app.

Step 5: If you find it tap on Update button to download and install the update.

For iOS:

Step 1: Open the App Store app.

Step 2: Then hit on your profile.

Step 3: Now, scroll down to look for pending updates.

Step 4: If you got the update then tap on Update button to download it.

Way 4: Log Out & Re-login To Facebook

You can log out from your Facebook account to refresh your session and after that again login to it.

If you don’t know how to do this then follow the below steps to do the same:

Step 1: Open the Facebook app on your phone.

Step 2: Then tap on your profile photo situated at the top right corner of the screen.

Step 3: Select “Log Out”.

Step 4: After doing this, again login to it using the same password and email address.

Way 5: Check Internet Connection

If your internet connection is not stable then this can create issues in loading the marketplace correctly and hence you face the “Marketplace isn’t available” error prompt.

So check your internet connection by playing any video on YouTube. If it is not playing then use mobile data if you are using Wi-Fi or vice versa.

Way 6: Access Marketplace From the Help Center

• Visit facebook.com/help/972392066266648.
• Hit on the link written as “Marketplace link”.

• If you are not logged in then login on it.
• Now, you can access it.

Also Read: Tinder Account Gets Shadowbanned? Learn How To Fix It!

Way 7: Clear Facebook App Cache & Data

As you know every smartphone whether it is Android or iPhone stores cache data of every application that is installed on your device.

These cache files help very much in loading the app but they can also cause issues including “Marketplace isn’t available”.

Therefore, to solve this error you need to delete the cache and data of the Facebook app.

Here are the steps to do so:

Step 1: Open the Settings app on your phone.

Step 2: Next, tap on Apps or Apps & Notification option.

Step 3: Now, select the Facebook app from the list of apps.

Step 4: Hit Storage and then tap on the Clear Cache & Clear Data button.

Note: If you are using the web version of Facebook then need to clear the cookies and cache of your web browser (Chrome, Mozilla Firefox, or Microsoft Edge).

Way 8: Check If You’ve Violated Any Rule

If you have violated Facebook’s policies or any other restrictions then you can’t access the Facebook Marketplace.

So, you need to check if you have broken its rules and policies.

• Go and check Facebook’s Commerce Policies to make sure that you have not broken any rules.
• If you have found that you have broken any rule then go and immediately solve it.
• You should avoid doing anything that breaks Facebook’s terms of use so that your account will not be blocked in the future.

Way 9: Uninstall & Reinstall Facebook App

You can delete the app and then install it again to resolve Marketplace not working or “Marketplace isn’t available” issue on Android or iOS (iPhone, iPad, or iPod touch).

Follow the below-directed steps to learn how to re-install the Facebook app:

• Tap and hold the Facebook app icon from your phone’s home screen until you see the options.
• Hit Uninstall and confirm it.
• Now, go to the App Store on iPhone and Google Play Store on Android.
• Next, search for Facebook
• Hit on the Install button to download and reinstall it.
• Now, log in to your Facebook account and see if the issue is solved or not.

Way 10: Use Facebook Web

Step 1: Open a browser and go to its incognito mode.

Step 2: Search for facebok.com and login to it using the email ID and password.

Step 3: Now, click on the Marketplace icon or search for “Marketplace”.

Step 4: Check whether you can use it or not.

Way 11: Download & Install Facebook Lite

Facebook Lite is similar to Facebook. So if you are not getting the marketplace option on Facebook then download and install Facebook Lite.

Here are the steps to do the same:

1. Open the Google Play Store app.
2. Enter the name of the app and tap on the Install button to download and Install it.
3. Once it is downloaded, open it and log in to your Facebook account.
4. Hit on the Marketplace icon or enter it on the Search bar.
5. Now, you can use Facebook Marketplace.

Way 12: Create A New Facebook Account

Step 1: Open any browser and search for faceboook.com and log out of your account.

Step 2: Choose “Create new account”.

Step 3: Now, enter your name, surname, and email address, and then select a password.

Step 4: While setting your birthday make sure your age is 21 and above.

Step 5: Choose “Sign Up” and log in to your new account.

Step 6: Tap on the Marketplace icon or search for “Marketplace”.

Step 7: Now, try to use it.

Also Read: 15 Methods To Fix “Unfortunately, Messenger Has Stopped” Error On Android

Way 13: Contact Facebook Support

Have you tried all the solutions discussed above but still you are getting the same error? If yes, then it is time to contact Facebook support for further help.

Here are the steps that you need to follow to contact Facebook support:

• Open any browser on your phone and visit the Facebook Marketplace Help Center.
• Next, find the options of contact support/report a problem.
• Then, write a details note on the issue that you are currently facing with Marketplace and follow the steps provided by the FB support team.
• You can also request a review from Facebook if you think that you have not violated the FB guideline and the ban was a mistake.

To do this, open your Facebook account and go to Marketplace. Tap on Request Review and then fill out the form. And wait for 24 hours or a week to access the Marketplace feature.

FAQs

How To Prevent “Marketplace Isn’t available to you” Error on Facebook?

To avoid this error in the future you need to take care of a few things and they are as follows:

• Always try to follow Facebook’s Marketplace policies.

• Use a stable internet connection.

• Regularly clear the cache and cookies of the application or web browser.

How To Fix the Facebook Marketplace Search Function Not Working Issue?

If you always see a “no results” error while searching at FB marketplace then to fix it you need to check your internet connection, search timeperiod, location filters, and also the search content follows the Facebook policy.

Why Can't I Buy On Facebook Marketplace?

You can’t buy items on FB Marketplace for many of the reasons. The most common reason for this can be an outdated app or there is some issue from the seller’s side.

Where Is The Marketplace Icon Situated?

If you are accessing it through an Android phone then you will get it at the top of the Facebook application, on iOS it is situated at the bottom of the app, and on a desktop you will find it on the left side of the page.

Why Am I Not Allowed On Facebook Marketplace?

There are a few reasons why you are not allowed to Facebook marketplace. They are as follows:

• If you are not above 18.

• When you have created a new Facebook account.

• If your country is not supported show the Facebook Marketplace feature. When you have violated Facebook’s community guidelines.

How To Activate Facebook Marketplace?

It is activated by default, but for this, you must live in supported resign. However, if it is disabled then to activate open the Facebook app and go to its menu. Then tap on Settings & Privacy > Settings > Navigation Bar > Customize the Bar > Marketplace. Next, tap on the dropdown next to the Marketplace icon and choose the PIN option. So, you have PIN the Marketplace icon in the shortcut ba to access it easily.

Why Items Are Not Showing On Facebook Marketplace?

You may not see the stuff on Marketplace if your internet connection is not stable or you are using an outdated version of the Facebook app.

Is Facebook Marketplace Free?

Yes, it is free and you can access it easily once you fulfill its requirements.

Why Is My Account Not Eligible For Facebook Marketplace?

If you are not an adult according to your country’s law then your account will be not eligible for Facebook Marketplace.

Sum Up

By following these steps, you increase your chances to fix the “Marketplace isn’t available to you” error on Facebook. If all else fails then reach out to the Facebook support team for further help.

If this guide will be successful in solving this Marketplace error then you can share it with others who are going through the same issue.

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