Fix Roblox Keeps Crashing On Android/iOS

Many Android and iOS users are facing problems in the Roblox app such as Roblox crashing, Roblox not responding, Roblox stopping, Roblox not working, Roblox freezing, Roblox not loading, and more.

It is really a frustrating issue for any Roblox gamer because due to this issue, they can’t play the Roblox game.

If you are also playing or going to play this game but when you open it, Roblox starts crashing/lagging due to which you come here to find solutions to fix it?

If yes, then you have made the right decision. Here we have shared a bunch of troubleshooting tips that will help you to fix Roblox keeps crashing on Android or iOS.

But before going to the solutions, let’s know the common factors due to which the Roblox app keeps crashing on Android or iPhone.

Why Does Roblox Keep Crashing On iPhone/Android?

When the Roblox app keeps crashing or freezing on your device that doesn’t mean that only the app is responsible for it as your smartphone is equally responsible for this issue.

Though many factors are responsible for it but, here we will discuss the common reasons.

• If the internet connection is poor or unstable.
• When the Roblox app server is down.
• Bugs or glitches on the smartphone or app can also cause this issue.
• If your device does not have enough storage space.
• When you are using the outdated version of the Roblox app or device OS.
• when the date and time zone on your phone are not correct.

Once you know the causes of why Roblox keeps you kicking out on Android tablets/iOS, you need to follow solutions on both the app and the smartphone. So, let us learn the solutions to fix Roblox keeps crashing/freezing/not working issue.

How To Fix Roblox Keeps Crashing On Android/iOS?

Here we have mentioned all possible methods to solve Roblox stopped working/crashing/not responding issue on Android and iPhone.

Solution 1: Restart Your Android/iPhone

Whatever issue you face on your smartphone you should first restart your device. Restarting the phone not only removes minor bugs but also lets the phone start afresh. So, you should also try it first.

To restart an Android phone, you need to press and hold the Power button until you see the options on the screen. From there, hit on the Restart/Reboot option.

To restart the iPhone, press and hold the Volume + Side button (on iPhone X, 11, 12, 13, or later) or press and hold the Side button {on iPhone 6, 7, 8 or SE (2nd or 3rd generation)}. After this, drag the slider and wait for almost 30 seconds so that your iPhone will power off. Next, turn on your iPhone by pressing and holding the Side button until the Apple logo appears.

Solution 2: Check Internet Connection

If your device is connected to a poor internet connection then you will face issues like Roblox not loading or stuck on the loading screen/crashing.

So, you should ensure that the internet connection which you are using whether it is cellular data or Wi-Fi is stable. If the mobile data is not working then you should switch to Wi-Fi connection.

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Solution 3: Close & Re-open Roblox App

Closing and reopening the app may also help you in fixing Roblox mobile not working or crashing issues on iPhone/Android.

What you need to do is, simply close the Reblox app and remove it from the background. If there are other apps running in the background then you need to remove all of them. After doing this, open the app again and see if it is working fine or not.

Solution 4: Check Roblox App Is Up To Date

If the app is running on an older version then it can also cause the Roblox app to crash. Therefore, you need to check the update for the Roblox app and install the update.

To update the Roblox app, open the Google Play app (on Android) or App Store (on iPhone/iPad). Then enter the name of the app in the search section. If you have the Update button beside the Roblox app then tap on it to update the application to its latest version.

Solution 5: Ensure Roblox App Server Is Not Down

Sometimes there is not any problem with your device but the app server is down due to which you are encountering this issue.

So, before you follow other methods it is better to first check the status of the app. You can check it via the downdetector website or by visiting the Twitter page of Roblox.

If you find the server down then just wait until it gets up. But if the app status is not down then move to the next method.

Solution 6: Check Device Storage

Another important thing to solve this problem is to verify that your Android or iOS device has enough storage space so that the Roblox app can function optimally.

So, to check storage space on Android you need to go to Settings > About device (you may find another option as it varies from device to device model/brand). Then tap on Storage option. Here you will be able to see how much storage has been filled. If the storage is full or less than 1 GB (as Roblox Mobile for Android is 130 MB) then you need to clear some storage by deleting unwanted files and apps.

To check storage space on your iPhone, go to Settings > General > iPhone Storage. Now it will show you the details about the storage space used for the different types of files.  Make sure that you have 1 GB of free storage. If you don’t have it then delete some unwanted data.

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Solution 7: Clear Cache Of Roblox App

If the Roblox app is crashing due to a corrupted cache then clearing the cache might solve the problem.

So, follow the below steps to clear the cache of Roblox app:

Note: Clearing the cache will not erase any score or settings you have made on your Robox gaming app.

On Android:

Step 1: Open the Settings app on your phone.

Step 2: Scroll down and tap on Apps.

Step 3: Select Roblox and then hit on Storage/Storage Usage.

Step 4: Next, tap on the Clear Cache button.

On iPhone:

Step 1: Navigate to Settings > General.

Step 2: Next, hit on the iPhone’s storage option.

Step 3: Search Roblox and tap on it.

Step 4: After this, hit on the “Offload App” option.

Solution 8: Make Sure Roblox Support Your Device

You need to check that your Android or iOS device meets the system requirements because if it doesn’t meet the requirements or isn’t supported by Roblox then you can’t play the Roblox game and it will crash or won’t load.

Android: Your Android phone must be running on Android 5.0 or higher.

iOS: Your iOS device (iPhone, iPad, or iPod touch) must be running on iOS 11 or higher.

Solution 9: Check Date & Time Is Set Correctly

If still, the Roblox app keeps kicking you out on your Android tablet then it is possible that the date and time on your phone are not set correctly. So, you need to check it, and if you find it wrong then correct it.

Here are the steps that you need to follow to update date & time settings on Android and iOS:

On Android:

Step 1: Open the Settings app on your phone.

Step 2: Then hit on the Date & Time option.

Step 3: Ensure that the Set Automatically option is enabled. Or you can simply disable this option (if it is enabled) and then set the date and time manually and remember that it must be correct for your location.

On iOS (iPhone, iPad, Or iPod touch):

Step 1: Go to Settings > General.

Step 2: Scroll down to the Date & Time option.

Step 3: Then toggle on the “Set Automatically” option (if it is disabled).

After this, restart your device and then check whether it is still crashing or not.

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Solution 10: Update Your Device OS

If your smartphone’s operating system (OS) is outdated then this can also make the Roblox app to crash.

Therefore, you are suggested to check the update for your device and if you found it then install it immediately.

Here, follow the steps to install the latest OS version on Android or iOS:

Note: Make sure your device is connected to a stable internet connection and it has enough battery power.

Steps For Android:

Step 1: On your Android phone open the Settings app.

Step 2: Scroll down and hit on About phone option.

Step 3: Then tap on System Update.

Step 4: Now, check the latest OS version.

Step 5: If it is available then download and install the update.

Steps For iOS (iPhone, iPad, or iPod touch):

Step 1: Go to your iPhone’s Settings.

Step 2: Choose the General option.

Step 3: After this, tap on Software Update.

Step 4: If you find an update then go through the on-screen steps to download and install it.

Solution 11: Check Roblox App Settings

You can also face loading or crashing issues if your device performance is low. Hence, you should look at the Roblox game settings.

1. Go to the Roblox app’s settings.
2. Then select the “Full screen” option and turn it on. Doing this will help to solve the crashing problem on the Roblox app.
3. Next, move to Graphics mode and set it to Manual.
4. After this, go to Performance Stats and turn it on. Doing this will help you to keep track of GPU, CPU, and data usage while playing the Roblox game.

Solution 12: Disable Battery Optimization

If you have enabled battery optimization for the Roblox app then this will also cause the Roblox app to crash.

So, if you have enabled the battery optimization then disable it and see if you are facing the same problem or not.

Here are the steps to disable battery optimization for Roblox app on Android mobile:

• Go to Settings > Apps & Notifications.
• Scroll down and tap on Advanced.
• Next, tap on Special App Access.
• Select Battery Optimization > All Apps > Roblox.
• Now, select Don’t Optimize or Allow.

Solution 13: Uninstall & Reinstall Roblox App

If the Roblox app is not installed properly or there is some bugs or glitch on it then this can also cause Roblox not working or crashing issue on iPhone or Android.

So, to fix this you need to uninstall the app and then install the fresh one from Google Play Store on Android or from App Store on iPhone.

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Solution 14: Clear Cache & Cookie Of Your Browser

If you are playing Roblox game on the browser then you may face problems due to the old cache & cookies.

Therefore, you are suggested to clear your browser cookies and cache to stop Roblox from crashing on your phone.

Below, follow the instructions to clear the browser’s cache & cookies.

For Android (if you are using Chrome browser):

1. Open the Chrome app on your Android device.
2. Then tap on 3 vertical dots.
3. Next, hit on History and then on Clear browsing data.
4. After this, choose a time range, and to delete all data, choose All time.
5. Check the boxes “Cookies and site data” and “Cache images and files”.
6. Lastly, hit on Clear data.

For iPhone, iPad, or iPod touch (if you are using Safari browser):

• Open the Settings app on your iOS device.
• Then tap on Safari and go to its settings.

• Next, hit on the Advanced option and choose Website Data.
• Now, select “Remove All Website Data” from the Website data window.
• Choose “Remove Now” from the prompt window.

Sum Up

So, these are the 14 different and effective solutions to fix Roblox keeps crashing on Android/iOS.

We hope these methods will surely help to get rid of this issue. If this guide really helped you in solving the problem then please don’t forget to share it with the needed person.

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